Amazon opens up the voice control technology behind Alexa

Software and app developers can now use the technology that powers Amazon’s Alexa assistant to add voice control to their creations. Amazon has opened up the service called “Lex” in what Reuters describes as a move to become the top player in voice-controlled computing. According to Werner Vogels, the e-commerce titan’s CTO, Lex could lead to assistants and chatbots that sound friendlier and more human than their predecessors.

Lex, after all, lives in the cloud instead of within the actual apps and software. That means Amazon can make it better and better by continuously feeding it data from people’s interactions with Alexa. While the company’s Echo sales will likely never match Apple’s iPhone sales, Vogels said people use Alexa for various tasks around the house, but they tend to interact with their phones’ voice assistants only when they’re inside their vehicles.

Still, the company needs more sources of data, so it will also feed Lex people’s interactions with third-party developers’ apps that use the service. We’re guessing that data includes whatever it collects from its call center clients. If you’ll recall, Amazon started prepping a software package that includes Lex and another one of its developer services called Polly earlier this year. The package can field questions from customers’ phone calls and texts, giving the retail giant’s software more samples to learn from.

Source: Reuters

Engadget RSS Feed

Google adds voice typing, Doodles and more emoji to Gboard on iOS

Google’s powerful Gboard app might now be on Android, but it’s the iPhone version that is receiving most of the updates. As part of its most recent overhaul, the search giant has extended support to 15 new countries*, and also added a number of new features that make it easier to say what you have to say.

As of now, users have access to all of the latest emoji in iOS 10. If you don’t remember, one of the most useful Gboard features is the ability to search and find the perfect emoji, allowing you to decorate texts and emails without scrolling through endless lists of icons.

By incorporating search into its keyboard, you don’t need to visit Google.com to find what you’re after and share it. Keeping with this theme, the app now also hosts Google Doodles, notifying you of new additions via the animated “G” button. If it’s moving, hit the icon and Gboard will display more information about the Doodle on that particular day.

Perhaps the most useful feature is voice support. Like the native keyboard, all you need to do is press the microphone and talk. If you’ve used Google’s voice services before, you’ll know that they are pretty reliable, so it might come in handy when you have your hands full or need your eyes fixed on something more important.


*Supported languages include: Croatian, Czech, Danish, Dutch, Finnish, Greek, Polish, Romanian, Swedish, Catalan, Hungarian, Malay, Russian, Latin American Spanish and Turkish. They can be selected by opening the Gboard app and choosing “Languages”, then “Add Language.”

Via: Google Blog

Source: gBoard (App Store)

Engadget RSS Feed