Apple’s bezel-less “X” is the first iPhone with an OLED screen — a technology known for its greater contrast and saturation, but also for its tendency to get burn-in. To make sure customers understand that their $ 1,000 phone might suffer from image persistence in the future, the tech titan has updated the iPhone X’s display support page to explain how an OLED screen works.
The company explains that the “slight shifts in color and hue” when viewing the screen off-angle (read: not straight on) are perfectly normal. It also says OLEDs exhibit slight visual changes with long-term use, such as showing remnants of a high-contrast image displayed on the screen for extended periods of time even when it’s already showing another image.
Those two are also the most common issues Pixel 2 XL owners have with their Android Oreo devices. By pre-empting potential complaints, Apple is most likely trying to avoid facing a similar debacle. In Google’s case, though, some customers’ complaints might be warranted, since they reportedly got burn-in as soon as a week after their purchase.
Despite the warning, Apple assures customers that their pricey new phones aren’t going to have less-than-perfect displays anytime soon. The company says it “engineered the Super Retina display to be the best in the industry in reducing the effects of OLED “burn-in.” And, as AppleInsider notes, iPhone X uses OLED made by Samsung. The Korean conglomerate also manufactures OLED screens for Pixel 2, which doesn’t suffer from the same issues as its bigger sibling.
Some early iPhone 7 adopters are getting considerably more than they bargained for. Reports are surfacing of both the regular iPhone 7 and the iPhone 7 Plus producing hissing sounds when they’re subjected to a heavy processor workload, such as a game. They continue to function, thankfully, but it’s a bit disconcerting when most phones are virtually silent. It’s not clear what the cause is — some suspect coil whine or similar electromagnetic effects, but there’s no guarantee that this is the case.
The issue doesn’t appear for everyone. I tested an iPhone 7 using 3DMark “Ice Storm Extreme,” a performance benchmark that puts the processor under serious strain, and heard no hissing at all. That suggests that the noise may stem from a manufacturing issue instead of an inherent design quirk. Not that this will make you feel any better if you’re affected, of course.
We’ve asked Apple for its take on the reports and will let you know if it has something to say. It won’t be pretty if you run into this issue and want a replacement iPhone, though. Supplies are already extremely tight, so you may end up waiting days to get a blissfully quiet device.
Source: Stephen Hackett (Twitter), Darrell Etherington (Twitter)
T-Mobile issued a stern warning to its customers against downloading and installing the new iOS 10 update to their existing 6, 6 Plus and SE iPhone models. According to the T-Mobile website, doing so will, cause the handset to “lose connectivity [to the T-Mobile network] in certain circumstances.” Once that happens, the user can only re-establish their network connection by fully powering down the phone and restarting it. That said, the company does expect Apple to push a corrective patch live within the next 48 hours. Update: On Thursday night, T-Mobile announced that Apple had released its patch for the connectivity issue. If you had already downloaded iOS 10 (and were therefore at risk for this issue), go to Settings > General > About, to install the fix. If you hadn’t yet installed the new OS, feel free to do so without fear of having your cell service randomly drop.