Posts Tagged ‘faulty’
It appears that Pebble’s smartwatch is officially feeling its largest growing pain since debuting just two months ago. A five-page long (and growing) thread on the company’s forum has some owners describing a bug that’s leaving their Pebbles
pebbled bricked after shutdown. Pebble’s Eric Migicovsky let us know that the company is actively replacing affected units, while examining those being sent in to find out the root cause:
We’ve had reports of this issue, and we understand of course that it’s annoying for users. We’re replacing any Pebbles for users who report this issue. We’re reviewing the Pebbles that get returned, working to get to the bottom of the issue. We have our support team ready to follow up to any user that reports this issue.
As it stands, there’s no word on whether firmware update 1.9 has any role in keeping the devices from turning on after being shut down. Owners have further reported that no amount of charging their Pebble will help it to actually come back to life. We’ve reached out to the company for more info on the matter
(including nailing down how many units the company has replaced so far), and we’ll be sure to keep you updated. For now, let us know whether your experience with Pebble has been rocky at all so far.
Update: That was fast — apparently Pebble has received about 30 reports of this issue since Friday. Here’s the official word from Migicovsky:
We’re tracking a few reports of this issue. Up to Friday, we’ve had 20-30 reports (out of 30,000+ pebbles in the field). We’ve gotten several back to the office, and we’re getting to the bottom of it.
[Thanks to everyone who sent this in]
Source: Pebble (forum)
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After offering to swap out a few faulty first gen iPod nanos in Korea back in 2009, it appears Apple has seen fit to get them out of owner’s pockets here in the US too. An email just sent to registered owners (included after the break) and notice posted on its replacement program site inform users the affected units were sold between September 2005 and December 2006. If you have one (seriously, yours still works?), stop using it right now and fill out the form at the link below to order a free replacement unit. The main inconvenience — other than finding out you’ve been walking around with the possibility of a “rare case” of overheating taking place in your skinny jeans — is an anticipated six-week lag between Apple receiving the old unit and shipping you out a replacement. No word yet on which models will be sent out as replacements, but if yours is personalized, then sorry — no inscriptions available.
[Thanks, Paul & Jordan]
A false-positive update for Microsoft’ Security Essentials software has removed Google’s Chrome browser from hundreds of Windows desktops.
Reports of problems originally started at Google’s support forums on Friday. A support thread with 200 comments includes a number of users reporting that Microsoft Security Essentials identified Google’s Chrome browser as a “severe” threat and removed the software. Some users reported that the threat was PWS:Win32/Zbot, a variant of the Zeus (Zbot) malware.
Microsoft acknowledged the mix up on Friday and addressed the problems by releasing a new definition file update for Microsoft Security Essentials. ZDNet reports that the software giant updated its Malware protection center listing for the Win32/Zbot listing with the following:
“On September 30th, 2011, an incorrect detection for PWS:Win32/Zbot was identified. On September 30th, 2011, Microsoft released an update that addresses the issue. Signature versions 1.113.672.0 and higher include this update.
PWS:Win32/Zbot is a password-stealing trojan that monitors for visits to certain Web sites. It allows limited backdoor access and control and may terminate certain security-related processes.”
Microsoft’s Windows chief, Steven Sinofsky, introduced Internet Explorer 10 in Windows 8 Metro style earlier this month at the company’s BUILD conference. Sinofsky joked: “I don’t think anything is better than a Chrome-less browsing experience.” Perhaps he’s more of a visionary than we first thought.
Faulty Microsoft Security Essentials update removes Chrome from Windows originally appeared at WinRumors.com.
We found the BlackBerry PlayBook to be a pretty solid piece of hardware, but it seems there was a problem batch — an inside source tells us that nearly 1,000 faulty tablets were shipped to Staples, and now they’re being recalled. We’re hoping that Staples (and any other affected retailers) will reach out to customers and inform them of the problem right away, but just in case that doesn’t happen, we’ve compiled a searchable spreadsheet of all 935 alleged serial numbers for you to check against your own. Find it right after the break.
Continue reading RIM recalls at least 900 faulty BlackBerry PlayBooks, here are the serial numbers
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We don’t have official word from Apple on the subject, but we’re hearing rumors that might explain why some iPad 2 backlights tend to bleed — according to Digitimes‘ anonymous sources, LG Display was “forced to reduce its shipments in the first quarter due to light leakage problem for panels,” and that Samsung took up the slack. That suggests that some of today’s vaunted 9.7-inch IPS displays may be from LG’s faulty batch, and some may be slightly superior Samsung screens, but we don’t really recommend you crack yours open on the basis of an uncorroborated rumor (or at all, really) to find out the truth of the matter.
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Remember when NVIDIA was caught selling defective mobile graphics chips, and agreed to provide bargain-basement replacement laptops to make a class-action lawsuit go away? At least one gentleman wasn’t happy with how that went down, and is suing to see that affected customers get a fair shake. Ted Frank of the Center for Class Action Fairness says that NVIDIA has no business passing off cheap laptops, and we think he might have a case — after all, the judge ordered that NVIDIA provide “a replacement computer of like or similar kind and equal or similar value,” and it doesn’t take a lawyer to see that the $ 400 Compaq Presario CQ56-115DX that the company’s offering doesn’t come close to compensating owners of faulty machines. We joked that you might be better off selling your old laptop for parts on eBay, and that might not be far from the truth.
The thing is, whether Ted Frank and company win or lose in court, defective laptop owners have only two weeks remaining to sign up for whatever NVIDIA ends up handing out, as March 14th is the final deadline to have settlement claims postmarked. Read the arguments at our more coverage link, and decide for yourself.
NVIDIA’s faulty laptop GPU settlement starts paying out, file your repair and reimbursement claims now
Got an old Dell, HP or Apple laptop sitting around with a defective NVIDIA GPU? The company’s finally ready to compensate you. That proposed class-action settlement from late last year has been approved by a California court, and the company’s taking claims for repairs, replacements and reimbursements at a specially-designated website until March 14th. If you’ve got an affected Dell or Apple MacBook Pro, you can get the faulty chips replaced free of charge, while HP owners get a whole new replacement computer, though considering the choices there are the budget Compaq Presario CQ50 or an ASUS Eee PC T101MT, you might be better off selling your old parts on eBay. Finally, if you’ve already paid to get your components replaced and have the docs to prove it, you might be able to get refunded — NVIDIA’s set up a $ 2 million pool to be divided among all such reimbursements. Find everything you need at the links below.
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Premier Elections Solutions pays up in Ohio Diebold suit, offers more faulty voting machines for free
Man, this is rich. Some two years after being sued by Ohio Secretary of State Jennifer Brunner, Premier Elections Solutions (formerly, and more infamously known as Diebold) has decided to settle up. Way back when, Brunner alleged that the outfit’s touch-screen voting machines weren’t acting as they should, and she pointed to an investigation that proved at least 11 counties were dropped in past elections when their memory cards were uploaded to servers. As of now, Premiere — which is owned by Election Systems & Software — has agreed to pony up just over $470,000 to the 47 counties that touched its e-voting hardware, but that’s hardly the kicker. Counties are also eligible for up to $2.4 million in free Premiere software for two years, and the company’s even throwing in up to 2,909 free voting machines along with a 50 percent coupon for maintenance fees. Right, because the Buckeye State is so anxious to start using the machines it found so faulty to begin with. Makes total sense.
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Props to Engadget
This is quick: If you have a Apple Time Capsule (2008 model) with serial numbers within XX807XXXXXX to XX814XXXXXX, Apple will replace it. Apple will even reimburse you if did some DIY repairs on the buggy model. Great! Now how about doing the same thing for iPhone 4’s death grip problem. [Apple Support via TUAW]
Props to CrunchGear