Posts Tagged ‘delayed’

More signs today the HTC First might also be the last smartphone to ship with Facebook Home pre-installed: UK carrier EE confirmed today that the first Facebook Home phone won’t be launching in the UK soon as planned, as Facebook has decided to concentrate its efforts on making improvements to the Home software before looking to add international markets. EE says it will soon be contacting customers who already used its pre-order system to express interest in the First to let them know about the delay, which is indefinite in length.

Here’s the full statement direct from EE:

Following customer feedback, Facebook has decided to focus on adding new customisation features to Facebook Home over the coming months. While they are working to make a better Facebook Home experience, they have recommended holding off launching the HTC First in the UK, and so we will shortly be contacting those who registered their interest with us to let them know of this decision.

Rest assured, we remain committed to bringing our customers the latest mobile experiences, and we will continue to build on our strong relationship with Facebook so as to offer customers new opportunities in the future.

We’ve also received a near-identical statement from Orange in France, where customers were also able to register their interest, so this isn’t limited to just the UK.

This is not great news for either Facebook or HTC. We’ve seen reports that Facebook Home has been performing poorly as a download, and that the First isn’t selling well in the U.S. Home currently has a 2.5 cumulative average rating in the Google Play store, and AT&T is reportedly in the process of discontinuing the HTC First, though we’ve not heard definitely either way if that’s the final word as of yet.

A so-called “Facebook Phone” under-performing is nothing new; the HTC Status did almost just as poorly, lasting only 36 days before AT&T started considering a swing of the axe.

As of press time, there’s still a button on the Facebook Home splash page that directs you to a page where you can express interest in a pre-order, but presumably that will come down as the carriers move to reflect this change in their own pages and alert customers of the change in the First’s status.

Update: Facebook has povided the following official statement regarding its decision, which mirrors those issued by EE and Orange France:

We’ve listened to feedback from users on their experience using Home. While many people love it, we’ve heard a lot of great feedback about how to make Home substantially better. As a result we’re focusing the next few months on adding customization features that address the feedback we received. While we focus on making Home better, we are going to limit supporting new devices and think it makes a lot of sense for EE and Orange to hold off deploying the HTC First in Europe.

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Leap Motion has just announced that its 3D gesture controller hardware ship date will be delayed, from May 13 for pre-orders and May 19 for general retail availability to July 27. The delay was caused by a need for more testing from the Leap Motion beta testing community, and an expansion of that group with additional members, according to Leap Motion CEO Michael Buckwald, who held a press conference today to discuss the missed dates.

This is not good new for a company that has spent a lot of time promoting its product and securing high-level partnerships (with Asus, HP and Best Buy) up until now. The hype that Leap Motion has been able to build only means that users will be more disappointed by any delays in its launch window, and the effect on public perception is certainly one the hardware startup would like to have avoided. Still, some 12,000 developers have received units and already used them to do impressive things, so Leap Motion is hardly in danger of being branded ‘vaporware’ as of yet.

Leap Motion says it wants to make sure that the product they deliver is the best they can offer, and says that there is “nothing catastrophically wrong” with the hardware as of yet. The company believes that it could have shipped by the original date if it had really pushed things, but wanted to make sure that things were ready for prime time. The new July 22 ship date is firmly set, according to Buckwald, and this is “the first and only delay there will be.”

When asked if there was a specific cause, Buckwald said it’s more about beta testing everything in general, but that there will definitely be a focus on getting more input on how customers interact with the product. In general, it sounds like there’s some concern about making sure that user experience is pleasant among not only Leap Motion’s more technical users, but also the general public, too. Buckwald says it has addressed most of the technical issues around gesture tracking, and now the emphasis is squarely on usability testing, and those who are already seeded with early hardware will essentially act more as consumer testers.

“If you’d asked me a year ago what was the biggest challenge, I’d have said it would be the hardware side,” Buckwald said, but went on to explain that the software aspect is now what’s holding things up, and the part that needs more refinement. 600,000 units are in inventory in warehouses ready to ship, he said, but those won’t be going out until the software issues are ironed out. When asked about how that affects their funding situation, he explained that the $ 45 million it has raised so far was designed to help it field unexpected hiccups in the process, and it continues to help with that.

A small number of additional users will be invited to the beta test pool beginning in June, Buckwald explained, but Leap Motion will be reaching out to users specifically to choose those, based on their desire for a more varied beta pool. In other words, you probably can’t petition for early access. The full letter Leap Motion is sending out to pre-order customers follows:

Release Date Update

I wanted to reach out to update you on the status of our ship date. After a lot of consideration, we’ve decided to push back the date and will now be shipping units to pre-order customers on July 22nd.

This is not a decision we take lightly. There are hundreds of thousands of people in over 150 countries who have pre-ordered Leap devices, some as long as a year ago. These people are part of our community and there is nothing more important to us than getting them devices as quickly as possible.

We’ve made a lot of progress. When we first started taking orders back in May we were twelve (very tired) people in a basement. Now we are eighty (although still tired and possibly still in a basement). We’ve manufactured over six hundred thousand devices and delivered twelve thousand Leaps to amazing developers who are building applications that let people do things that just wouldn’t have been possible before. These developers have given us great feedback that we’ve used to make huge improvements to the stability and polish of the product. We’re really proud of Leap as both a company and a product.

The reality is we very likely could have hit the original ship date. But it wouldn’t have left time for comprehensive testing. This will come in the form of a beta test that will start in June. We will give the 12k developers who currently have Leap devices access to the feature complete product including OS interaction (today developers only have access to the SDK). We will also invite some people who are not developers to join the beta test.

Ultimately, the only way we felt 100% confident we could deliver a truly magical product that would do justice to this new form of interaction, was to push the date so we would have more time for a larger, more diverse beta test.

I really appreciate your patience. I know it’s been a long wait. Everyone that works at Leap is working tirelessly to make sure that wait is worth it. Thanks so much for your help and support.

David and I will be participating in an open video Q&A using Google Hangout tomorrow. We’ll send along more specific information on that shortly. If you have any questions please don’t hesitate to contact our support team atsupport@leapmotion.com or my personal email (buckwald@leapmotion.com). As always, we will not charge pre-order customer’s credit cards until the devices have actually shipped.

Thanks again. Michael Buckwald

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• Dell Project Ophelia USB Android stick to ship in July, priced at $100
• Mad Genius’ Motion Capture System brings Sony’s break-apart controller idea to life, and then some

Folks hoping to get their mitts on Samsung’s Galaxy S 4 have had a long wait, and those angling to snag the device from Magenta’s online store will have to wait a tad longer. The Uncarrier sent word tonight that the handset won’t be available online on April 24th as originally planned thanks to an unexpected delay with inventory deliveries. Instead, online sales of Samsung’s smartphone wunderkind will be pushed back to Monday, April 29th. Head past the break to take a gander at the carrier’s full statement.

Filed under: Mobile, Samsung, T-Mobile

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Fancied PlayJams’ GameStick Android games console enough to back it on Kickstarter previously this year? The advisable information is that Dev units have actually been shipping to the roughly 600 who signed up, with the staying ones set to going within a week. The bad information? The early-backer versions are now readied to get to doorsteps in late June rather of April since of high-demand, according to PlayJam. As its most current Kickstarter update information, the units will need stronger tooling than the silicon-based molds of the dev units to guarantee that “tens of thousands” of them can be effectively made. Furthermore, this will evidently force the company to deliver these bigger factory yields via sea transport as opposed to air, which also slows things down.

A case of success causing stagnations it appears. Ideally not much longer than these brand-new quotes, too– while this breakout underdog is readied to hit sellers like GameStop, that various other Android-based console, OUYA, is already shipping out to backers– and its retail units are prepared in June. You’ll discover the complete update from PlayJam at the source link.

Submitted under: GamingCommentsSource: PlayJam(Kickstarter)

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According people in the understand who have actually contacted Bloomberg and The New York Times, Apple’s oft-rumored streaming radio service is set for a late arrival. The reason is due to the fact that of snails-pace settlements with the author Sony/ATV for songs licensing offers. As the Times notes, Sony not lets outsiders like ASCAP dispense licenses, leaving itself as chief point of contact for such arrangements on its material– this apparently got Pandora locked into a twenty five-percent increase on aristocracy payments to Sony. Prior to today’s reports, Bloomberg stated that Cupertino was trying for a Q1 launch for this year, and the NYT notes Apple hoped that launch would’ve occurred near the Grammy Awards. If you’ll remember, Apple’s service is said be direct competitors to others like Pandora instead of Spotify, as it would be ad-supported for income. As typical, take all of this with a grain of salt, and don’t get too thirsty for an Apple-curated streaming songs service just yet. More information at the source links.

Submitted under: Transportable Audio/Video, Internet, AppleCommentsSource: New York Times

, Bloomberg