Posts Tagged ‘customers’
Adobe releases latest Creative Cloud apps, surveys disgruntled customers about pricing
Author: Jesus Sargent
Love it or hate it, Adobe’s Creative Cloud subscription-based software is now the only way to get your favorite apps like Photoshop, Premiere Pro and the like. The company has just released the latest versions of most of those programs, now dubbed CC, which can be installed alongside the current apps for those afraid to change mid-project. Meanwhile, Adobe’s trying to tempt previous suite or apps owners to transition to the new system for up to 60 percent off for CS6 owners during a 12-month period, or 40 percent off for those on CS3 to CS5.5. According to Photo Rumors, Adobe is also considering a new pricing structure in response to a massive online backlash against the subscription model from existing clients, who feel it’s too expensive. It sent out a survey asking some of them what they thought about paying $ 10 per month for three years for Photoshop, or $ 30 for the entire suite, while being able to keep a permanent CS6 copy of either at the end. Considering the level of vehemence we saw earlier, we’ll have to wait and see if that’ll fly — meanwhile, check the PR after the break to see what’s new in all the apps.
Filed under: Software
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Sprint closes deal to buy US Cellular spectrum, adds 420,000 customers
Author: Angela Chin
Sprint was clearly hungry for capacity when it bought spectrum from US Cellular last fall, and it’s at last getting its fill — some of it, at least — by closing the deal today. The carrier has officially taken possession of 20MHz in airwaves across Midwestern cities like Champaign, Chicago and South Bend, as well as 10MHz in St. Louis. The customer handover isn’t quite as grandiose as was mentioned in November, however: Sprint is ultimately adopting 420,000 US Cellular customers, rather than the originally claimed 585,000. It should be a relatively bump-free transition, no matter who’s included in the group. Sprint expects the switch to take several months, and it’s keeping the US Cellular network active while customers go hunting for discounted phones.
Filed under: Cellphones, Wireless, Mobile, Sprint
Source: Sprint
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Evernote premium adds document search, Deutsche Telekom customers get one year free subscription
Author: Jade Kim
Evernote’s premium package deal includes a lot of extra features to the on-line jotter if you’re prepared to pay the rate. Now however, if you have actually got a mobile, fixed-line or high speed agreement with Deutsche Telekom, an offer in between the business suggests you’ll be able to skip that 40 euro yearly fee (around $ 52) and take pleasure in the power-user suite free for a year. Don’t come down if you’ve currently handed over, though, as current premium customers can just tag that extra year onto the end of their cycle. In addition, Evernote has added another function for premium users worldwide it calls “Paper Search,” which’ll rifle with numerous note-attached files produced in MS Workplace, iWork or OpenOffice. If you occur to be on Deutsche Telekom’s books, you can sign up for your complimentary premium account at the link below. Then again, you have actually got until the back end of September 2014 to declare, so you could possibly constantly clip this and get to it later.
Filed under: Internet, SoftwareCommentsVia: The Following
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Rhapsody and MetroPCS announce brand-new $ 5 endless on-demand strategy for month-to-month customers
Author: Jenny Zhao
In a step that can be thought about just like exactly what Muvu’s been doing with Cricket, Rhapsody revealed today it’s joined MetroPCS to bring a better music strategy to the carrier’s subscribers. What this suggests, basically, is that MetroPCS customers could now pay an extra $ 5 per month on their strategy to stream as many on-demand tunes as possible from Rhapsody’s comprehensive repertoire, so long as it is among those recently introduced “easier” bargains. Normally, the amount of songs folks could stream will also rely on which month-to-month plan they are on, but the $ 5 regular monthly Rhapsody subscription is set to coincide around MetroPCS’ $ 40, $ 50 and $ 60 plans. According to Rhapsody’s head of state, Jon Irwin, the MetroPCS collaboration was a piece of cake, as he believes it will be “important in the development of the on-demand streaming songs company,” adding that the service is “eager to continue to bring brand-new offers to customers that benefit all parts of the digital music worth chain.”
Rhapsody and MetroPCS Offer Best Endless On-Demand Mobile Music Offer Anywhere
More than16 million tunes and original editorial material offered to MetroPCS clients at lowest cost
SEATTLE-January 17, 2013 – Rhapsody presented a new mobile songs offer with MetroPCS that will help millions of customers make good on their resolutions to invest less by offering the very best value for unlimited on-demand mobile songs bundle anywhere.
“We acknowledge that music is a crucial facet of many of customers’ lives and we are committed to offering services that enhance our customers’ mobile experiences at a cost they can pay for,” stated Phil Terry, senior vice president, business advertising, MetroPCS. “We’ve seen wonderful success with our Rhapsody Unlimited offer and now that we have the finest worth in town for limitless, on-demand mobile songs, we anticipate even higher success for MetroPCS.”
Offered now, MetroPCS consumers can include Rhapsody for $ 5 to its newly simplified $ 40, $ 50 and $ 60 month-to-month smartphone plans.
“We are excitinged to work with MetroPCS to bring on-demand songs to the customer with these remarkable strategies,” stated Jon Irwin, head of state, Rhapsody. “The future of digital songs is the mobile phone, whether it’s in your wallet, in your car or connected to an in-home sound system, and our future will be built on partnerships with provider like MetroPCS, who could bring Rhapsody to a broader audience with convincing offers like this one.”
Rhapsody works closely with MetroPCS to modify its service to MetroPCS subscribers by providing tailored programs and editorial content that is updated frequently, an approach that has been elemental to the success of the offer.
Rhapsody has actually seen significant development in mobile with 56 percent of all listening originating from smart phones, up from 27 percent in 2011. Rhapsody’s Irwin predicts the trend will just accelerate. “This partnership is going to be important in the development of the on-demand streaming songs company,” said Irwin. “This offer brings worth to the consumer, without compromising exactly how artists and rights holders are recompensed, which is an essential tenet in exactly how we work. We aspire to continue to bring brand-new offers to consumers that benefit all parts of the digital music worth chain.”
About Rhapsody
The Rhapsody (R) digital music service (www.rhapsody.com) provides subscribers limitless on-demand access to even more than 16 million songs, whether they’re listening on a COMPUTER, notebook, Net linked house stereo or TV, MP3 player or mobile phone. Rhapsody enables subscribers to access their music through mobile phones from Verizon Wireless, AT&T and MetroPCS, through Rhapsody applications on the Apple iPhone, iPod Touch and iPad, RIM BlackBerry, Windows and Android mobile platforms along with with gadgets from Vizio, SanDisk, HP, Sonos and Philips. Rhapsody is headquartered in Seattle, with workplaces in Frankfurt, London, Luxemburg, New York and San Francisco. Rhapsody, and the Rhapsody company logo are registered hallmarks of Rhapsody International Inc. Follow @ Rhapsody on Twitter and keep up with the most recent on the Rhapsody Facebook page.
Submitted under: Cellphones, Web, Software, MobileCommentsSource: Rhapsody
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No Comments »Spotify now streaming to premium customers on TiVo Premiere boxes
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Spotify is continuing its bid for electronic universality, today announcing yet another device its streaming tunes will be offered on: TiVo Beginning. The Premiere collection of set top boxes from TiVo come in a variety of tastes, however it seems like the service must deal with any of the line– obviously, you have to be a paying Premium Spotify member to in fact use the service, similar to with Spotify’s mobile variations. There’s a snappy TV-centric UI, optimized for use with TiVo’s controller, and a full screen mode should you choose a more minimalist approach to your songs usage. And hey, now that Lars Ulrich is on board, you could have an all Metallica jam session, right from your living space home entertainment center. Hot pet!
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Sprint adding Spotify Premium to carrier billing for Android customers starting November 11th
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A couple of months back Sprint’s Android customers got the option to charge Google Play acquisitions to their regular monthly wireless bill. In an effort to keep the carrier billing party going, the Now Network will certainly quickly be adding this option for Spotify Premium consumers. A confidential tipster has actually shared with us that starting on November 11th, Sprint’s Android customers will certainly be able to include the music streaming solution’s $ 10 month-to-month fee to their statement. While we make sure that some consumers will certainly capitalize on this new option, we cannot help however long for the excellent old days when people could possibly bill a new phone to their account. Ah, Sprint giveth and taketh away.
Filed under: Mobile phones, Software, Mobile, SprintSprint including
Spotify Premium to carrier billing for Android clients beginning November 11th initially appeared on Engadget on Sat, 10 Nov 2012 11:45:00 EDT. Please see our terms for usage of feeds.
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Pre-Order Customers Report 5th Generation iPod Touch Now Preparing To Ship
Author: Rod Sutherland
The most recent and best 5th generation iPod touch, with its 4-inch Retina Display and brand-new multi-colored aluminum backs, is reportedly preparing to ship out, according a couple different sources. Initially, MacRumors reports that pre-order clients are seeing their order condition turn to “ Preparing for Cargo, ” and independently, Japanese Apple-watching website Macotakara states that Apple will begin selling both the brand-new touch and the new iPod nano beginning October 9 in Japan.
One client is also stating that his credit card has actually been charged, according to MacRumors, which usually indicates that the shipping procedure is in progress. yesterday, estimates in Australia changed from October to an approximated delay time of “ 3 weeks, ” and some brand-new clients simply pre-ordering now were seeing certain scheduled delivery dates of later in October and the beginning of November.
Apple had said that the iPod touch and nano would ship at some point in October, but gave no definite timeframe. Here ’ s hoping users will have the ability to get our hands on some of the new hardware soon. If you ’ ve pre-ordered, and are seeing your standing altered or your card charged, let us know in the opinions.
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Xiaomi Phone 2 pre-production units offered on September 22nd, limited to 600 fortunate customers
Author: Mark Jeffries
A lot like the run-up to the previous flagship item launch, Qualcomm-backed Xiaomi has merely announced that it’ll be selling a small batch of pre-production second-gen Xiaomi Phones, in the hopes to get some keen individuals to carry out last-minute checks prior to mass manufacturing. To be precise, just 600 of these quad-core Jelly Bean phones will be provided online at neighborhood time 10am on September 22nd (that’s 10pm ET on the 21st); and also if you have CN & yen; 1,999 ($ 310) to spare, you’ll still require to be among the 1,200 professional members from the Xiaomi and MIUI on-line communities to be able to hit the “order” button. Nice media hype drive, if you ask us.
In the future, successful buyers can simply exchange their engineering units in for a final version of the 16GB or 32GB Xiaomi Phone 2– the last a new addition that co-founder Lei Jun announced on Sina Weibo last Saturday (where he also cheekily asked if anyone require a 64GB flavor). For those who certify however would certainly rather prevent the digital bloodshed next week, we propose you hang around until the formal Chinese launch in the second-half of October; or attempt Taiwan by the end of the year.
Filed under: Cellphones, MobileXiaomi Phone 2
pre-production units readily available on September 22nd, limited to 600 fortunate purchasers originally appeared on Engadget on Tue, 11 Sep 2012 11:56:00 EDT. Please see our terms for usage of feeds.
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Dell Pushes Warranties While Claiming Help-Desk Customers Won Phony Sweepstakes
Author: Rod Sutherland
If you call the Dell support line, possibilities are you ’ re the fortunate champion of the possibility to pay $ 300 for Dell guarantee defense. Laptop computer Magazine called Dell three times with a number of simple complications, including trackpad problems and software complications. Each time the CSR informed the reporter that they had actually won a “ everyday drawing to buy a four-year extended hardware warranty for our laptop for $ 317. ”
The CSRs additionally supplied software program warranties for hardware questions and also forced a guarantee on the customer during a question on ways to make use of the trackpad with 3 fingers.
These telephone call centers were evidently all in India and Dell reacted by explaining that numerous of the behaviors showed weren ’ t approved by the business. “ Daily drawings are not a regular practice nor encouraged method in technical support and we have used your comments to strengthen this with our teams. Their only concern is to solve our clients’ concerns, ” they composed.
This kind of behavior recommends a couple of things. Initially, these guys are paid commission for every warranty they offer and by gar they ’ re going to sell them some warranties. Second, if Dell, seemingly no longer a PC company, is lowered to the worse methods than Greatest Buy, there may be some complications inside. I ’ m surprised they didn ’ t try to upsell Monster USB cable televisions.
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WatchESPN Android app updated to serve Comcast customers
Author: Mark Jeffries
Sports network ESPN’s Android application has actually been updated to permit cost-free access to Comcast customers, under the regards to a 10-year promotion between Comcast and ESPN’s parent company, Disney. The update has been a very long time coming, with Android users having hung around 3 months longer than their iOS counterparts to get the service. Known as WatchESPN, the application provides live streaming feeds from ESPN, ESPN2, ESPN3, and ESPNU, airing sports such as basketball, soccer, ball, and Premier League soccer. Comcast clients wanting to catch the tail-end of the Olympics would do much better to download one of NBC’s devoted apps– examine out our detailed manual to viewing the Games in the United States for even more information.
Thanks, jmack20093!
